Learn how the client metamorphosed from a laggard to a leader
engagement with shoppers during and post-purchase
Hyper-personalized rewards & offers enhancing customer loyalty
Customer delight through frictionless shopping experience
Extensive digital transformation expertise and rapid go-to-market strategies combined with a data-driven approach helped in driving hyper-personalization and transformational experience to the customers of a leading chain of convenience stores. Our AI (Artificial Intelligence) powered and AR (Augmented Reality) based gamified rewards system kept the shoppers engaged in an entertaining way not only during their visit to the stores but also much after that. A delightful customer experience, increased wallet share and enhanced customer loyalty were the significant visible outcomes.
Key Solutions
Mobile Fuel Payments
- Competitive fuel discount offers
- Voucher selection & redemption
- Personalized recommendations & offers
- Voice search capability
Mobile Checkout
- Quick & easy digital payment
- Integration with a mobile reward app
- Alerts to redeem award points
- Intuitive dashboard
Customer Rewards System
- Easy redemption by scanning barcode
- Gamified engagement
- Synchronisation of the app with rewards website
- Ability to share with friends on social media
Digital Wallet
- Integration with iOS passbook
- Facility to integrate in-store discounts
- On-demand ordering of products
- Secured transactions with unique uthorisation code
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